Privacy Policy

Who We Are

This website is operated by Dr. Chad Borys, ND, a naturopathic medical practice located at 1313 E Maple St, Suite 102, Bellingham, WA 98225. Our website address is https://www.drborys.com.

Information We Collect

When you contact us through our website forms, request an appointment, or communicate with our practice, we may collect:

• Your name and contact information (phone number, email address)
• Information you choose to share about your health concerns
• Consent to send SMS messages, if you opt in
• Standard technical data such as your IP address and browser type, used for security and analytics

How We Use Your Information

• To respond to your inquiries and schedule appointments
• To provide care and communicate with you about your treatment
• To send appointment reminders and relevant updates you have requested
• To improve our website and services

Sharing Your Information

We do not sell or share your personal information, including your phone number or SMS opt-in information, with third parties for marketing purposes. Your protected health information is handled in accordance with applicable state and federal privacy laws.

SMS Opt-In Privacy Policy

Dr. Chad Borys (“we,” “us,” “our”) respects your privacy and is committed to protecting your personal information. When you opt in to receive SMS messages, we collect your contact information, your phone number, and your consent to send SMS messages.

We use this information to:

• Send you the SMS messages you have opted in to receive
• Provide updates, reminders, or other relevant content based on your preferences

We do not share your phone number or SMS opt-in information with third parties for marketing purposes. You can opt out of receiving SMS messages at any time by replying “STOP” to any message we send you. Reply “HELP” for support.

We implement reasonable measures to protect your personal information from unauthorized access or disclosure. See our Terms & Conditions for full SMS messaging terms.

Your Rights

You may request access to, correction of, or deletion of the personal information we hold about you, except where we are obligated to retain it for legal, administrative, or security purposes. To make a request, contact us at the number below.

Contact Us

If you have questions or concerns about our privacy practices, contact us at (360) 738-3230 or visit us at 1313 E Maple St, Suite 102, Bellingham, WA 98225.

Patient Medical Records & HIPAA

Protected health information (medical records, treatment notes, and clinical data) is handled in strict accordance with the Health Insurance Portability and Accountability Act (HIPAA) and Washington State medical privacy laws. Patient records are retained for a minimum of seven years following the date of last treatment, as required by Washington administrative rules.

Patient data is not shared with third parties except as required by law or with your explicit consent. Authorized staff may access your information only to the extent necessary to provide care or fulfill legal obligations.

Website Analytics & Hosting

This website is hosted by Vercel and may use analytics services to understand site usage. No personally identifiable information from analytics is shared with third parties for marketing. Your IP address and general browser information may be collected for security and optimization purposes only.